DEFRADigital tracking mandatory from Oct 2026Read the guide

Product · Copilot

Ask your waste data
in plain English.

Press ⌘K and ask a real question — 'have we ever moved waste for ABC Plumbing?', 'what hazardous loads went out last month?'. Copilot reads your jobs, transfer notes and receipts and answers with the exact records behind it. No filters, no exports, no spreadsheets.

have we ever done movements for ABC Plumbing?⌘K
Copilot

Yes — 3 movements for ABC Plumbing Ltd, most recently a skip of mixed C&D (EWC 17 09 04) on 14 May, filed with DEFRA.

TN-2026-0514-00714 May 2026 · Filed
TN-2026-0331-00231 Mar 2026 · Filed

How it works

A question, grounded in your own records.

Copilot never guesses. It searches your organisation's data with purpose-built tools, then answers from what it actually found — and links you straight to the source.

Natural-language search

Ask the way you'd ask a colleague. No query syntax, no remembering which filter lives where.

Cites every source

Each answer comes with the jobs, transfer notes and receipts behind it — one click to open any of them.

Your data only

Every lookup is hard-scoped to your organisation. Copilot can never see another company's movements.

Answers in seconds

What used to mean exporting a year of records and filtering by hand is now a single sentence.

Across the whole movement

Collections, carriers, receiving receipts, DEFRA status — Copilot reads the full chain of custody.

Built on the same engine

Powered by the same audited AI stack that classifies your loads — read-only, never altering a record.

In practice

The questions you'd normally ask a colleague.

The useful questions are rarely report-shaped. A customer rings for a quote and you want their history. An auditor asks about a hazardous load from months ago. A receipt hasn't come back from DEFRA and someone needs to know which one. Each used to mean an export and a spreadsheet; now it's a sentence. We wrote up how Copilot and the Claude connector work together on the blog. For trends and charts over time, use the analytics dashboard — Copilot is for finding the specific records.

  • Customer history in one ask

    Every movement and job for a name, over any date range — before you've picked up the phone to quote.

  • Receipts and DEFRA status

    Ask which receipts from a carrier or producer are filed and which are still outstanding, without opening the submissions view.

  • Names resolved for you

    Ask about 'Carter's' and Copilot resolves it to the carriers and sites you actually work with.

Asked this week
Have we ever moved waste for ABC Plumbing?
What hazardous loads went out last month?
Which receipts from Carter Construction are still waiting on DEFRA?
Which carriers have we used at the Leeds site?
What did we collect for the Mill Lane job in March?

Boundaries

What it can see — and what it can't.

An assistant that reads compliance records has to be boring about access, so this part is deliberately strict. Copilot's boundaries are enforced in the platform, not left to the model's judgement.

  • Your organisation, fixed from your login

    The model never chooses whose data to search. Your organisation is resolved from your session and applied to every query, with database row-level security underneath.

  • Read-only, end to end

    Copilot has no tool that creates, edits or deletes anything. Ask it to change a record and it will tell you it can only search.

  • 'No matching records' is an answer

    If nothing matches, it says so rather than guessing. It never invents a movement, a weight or an EWC code.

  • Pro plan and above

    Copilot and the MCP connector are included from the Pro plan upwards.

Copilot session scope
Organisation
Yours only — fixed from your login
Jobs & movements (WTNs)
Receiving receipts & DEFRA status
Carriers & sites
Other organisations' data
Creating or editing records

Questions

Copilot questions, answered.

Your organisation's jobs, waste movement records (Waste Transfer Notes), receiving receipts, carriers and sites - the records already in your LoadSnap account. It reads nothing outside your organisation.

On the DEFRA DWT Beta

The mandate is coming.
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DEFRA API integrated · EA carrier verification · UK data residency